FAQs

What are the benefits of creating a Meikö account?

By creating a Meikö account you will have the possibility to keep track of all past or current orders and see all of your information aggregated in one place. We like to show our appreciation to regular customers , which is an added bonus when we can access your order history. Having all of your information in one place also allows for expedited a checkout process, and acts as an information point if you would like to process a return, as we can vet the information in comparison with our return policy more easily. The account also allows you to create returns by yourself as part of the Meikö experience. 

Shipping & Delivery

 All orders are sent out from France. Domestically, we collaborate with La Poste,Colissimo,Chronopost and offer standard shipping, which may take 1-3 business days. If the product is available for immediate delivery, it will be shipped the same day that the order was placed. Should the product not be available for immediate delivery, it will be mentioned in the shopping cart, under the product once it has been added, and the size and colour selected, and it is generally 7-10 business days excluding shipping. For international deliveries, we have an ongoing partnership with DHL EXPRESS, with whom shipments generally take between 2-7 working days. These are estimates and may vary depending on destination country (EU or non-EU, and whether the destination is far from France). We aim to deliver worldwide, but should your country not be listed for any reason or should you require more accurate shipping estimates, please reach out to us directly and we will assist you in as timely a manner as possible. If the product is available for immediate delivery, all orders placed until 12 at noon Paris time will be shipped out the same day, otherwise they will be shipped on the next working day. Should the product not be available for immediate delivery, it will be mentioned on in the cart under the product has been added, with the size and colour selected, and it is generally 7-10 business days excluding shipping.